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Housing Landlord Cleaning Team
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Bournemouth Borough Council
Bill Kavanagh has supervised Bournemouth Housing Landlord's cleaning team for six years, helping to transform a 'problem' service into a highly successful and flexible one. Apart from cleaning 208 establishment blocks, the team inspect for disrepair, graffiti and vandalism. The team provides 24/7 support for our Central Control emergency service and work alongside the grounds maintenance and building maintenance teams as required. Working at the front line of our service, the team brings a positive, very responsive and creative attitude to every challenge. They have made a real difference to our estates and the communal areas where residents live.
Latest News
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SOLACE MD Reflects on 2011 Summit
Interview with Kathryn Rossiter -
SOLACE Chair Delivers His Verdict on the SOLACE Summit 2011
Interview with Derek Myers -
SOLACE Summit 2011 Communique Reaction
Participants give their views on the Summit Communique -
SOLACE TV: President speaks out
Interview with Terry Huggins -
SOLACE TV: Issues for the communique
We speak with participants -
SOLACE TV: Public Services in a Networked World
Looking at Proposition 4 -
SOLACE TV: Latest from Summit facilitator
Interview with Lee Shostak, Shared Intelligence -
SOLACE TV: Sharing knowledge
Interview with Sam Gaston, President of the ICMA -
SOLACE Summit 2011 in Edinburgh
A look at this year’s summit -
The times are changing
Introducing Proposition 1 -
Local government is a public health organization
Introducing Proposition 2 -
Put democracy back into Localism
Introducing Proposition 3 -
Local government can drive local economic growth
Introducing Proposition 5 -
SOLACE Summit gets underway
We speak with participants -
Work-streams get underway
We take a look in the sessions -
Working Together to Make Britain a Great Place to Grow Old
WRVS -
Responsibility, Respect and Community Participation
Bracknell Forest Council -
Efficiency, Austerity and Infrastructure - Full Discussion
Former Deputy Prime Minister argues for directly elected mayors -
Efficiency, Austerity and Infrastructure
Debate from Commonwealth and Local Government Forum's biannual meeting -
Lord Heseltine: directly elected mayors
Former Deputy Prime Minister argues for directly elected mayors -
John Ransford: the problem with directly elected mayors
LGA Chief Exec discusses concerns over mayor policy -
Localism and Cuts: Eaton says tough choices ahead
Baroness Eaton questions front loaded cuts -
Review of the Year 2010: Baroness Eaton
What a difference a year makes! -
Review of the Year 2010: John Ransford
Making sense of the changes -
Children's Services: Understanding the very young
Institute of Child Care Research -
Children's Services: Understanding young people in care
Getting to the heart of social work -
Children's Services: Understanding behaviour
The Incredible Years programme -
Spending Cuts: a Former Minister’s View
Lord Adonis on changes for LG -
Spending Cuts: an Economist’s View
Deloitte’s Ian Stewart on the CSR -
Spending Cuts: View from the top
Solace members on the CSR -
Channel Surrey: A new kind of local TV
Surrey launches community-driven online channel -
Local Government: Learning from Australia
Western Australian LGA's Wayne Scheggia on Deficit Recovery -
Local Government: Learning from America
International City and County Managers Association -
Local Government: Learning from other sectors
Global Designers IDEO on problem solving -
Social Care: John Ransford
LGA Chief Exec on CSR impact -
Social Care: Andrew Lansley MP
Health Secretary on Devolution and the CSR -
Social Care: Professor Peter Beresford
Debating the future -
Social Care: Big Society
Implications for Social Services -
Social Care: Children's Services
ADCS's Marion Davis on the CSR -
Social Care: Adult Services
ADASS's Richard Jones on the CSR -
Adult Social Care: Paul Burstow MP
Care Services Minister on the CSR -
Children’s Services: Michael Gove MP
Education Secretary at NCAS -
Social Care: Sarah Teather MP
Children’s Minister on Family Policy -
Big Society: Matthew Taylor
RSA Chief Exec on Sustainable Citizenship -
Big Society: Changing Local Services
CEOs have their say -
Spending Review: Impact on Local Government
Making sense of the cuts -
Spending Review: Baroness Eaton
LGA Chairman's reaction -
Spending Review: Rob Whiteman
LG Imp Dev MD's reaction -
Spending Review: Baroness Hanham
Communities Minister on productivity -
Local Government Cuts: Greg Clark MP
Decentralisation Minister defends the changes -
Local Government Cuts: Weathering the Storm
Solace’s Kim Ryley on the changes ahead -
Local Government Cuts: What are the Risks?
CEOs have their say -
Localism: Making sense of the changes
Derek Myers and Michael Burton on moving forward -
Comprehensive Spending Review: Looking ahead
Derek Myers and Michael Burton on the cuts -
Public Sector Cuts: October Spending Review
SOLACE’S Mike Bennett on what’s ahead -
Decentralisation: planning for Localism and Big Society
LG Group meets to discuss the Government's agenda -
Councillors' Forum: New LG Group body
John Ransford on the changes -
Public Sector Cuts: Unison on the attack
Angela Lynes calls for an alternative to cuts -
Public Sector Cuts: TUC fights back
Brendan Barber on the impact for local government -
The Efficiency Agenda: learning from Sweden
Rob Whiteman discusses the Swedish Experience -
Public Sector Cuts: Navigating the changes
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The Efficiency Agenda: driving value for money
Navigating Big Society and the changing public arena -
Efficiency Agenda: working with the private sector
CBI on reforming services -
Equal Opportunities: Angela Rippon
Local Government’s responsibility -
Local Government Challenge 2010: The Final
You’re hired! -
Public Sector Cuts: Frontline workers
Steve Bullock and Moira Gibb on 'non-jobs' -
Public Sector Cuts: Leaders Debate
LGA Political Group heads -
Climate Change: Role of Local Government
Nigel Lawson and Prof Andrew Watkinson -
Council Worker of the Year 2010: Winners!
This year’s local government heroes -
Public Sector Cuts: Eric Pickles
Communities Secretary at the LGGroup Annual Conference -
Public Sector Cuts: Eric Pickles speech - Part 1
Communities Secretary addresses the LG Group -
Public Sector Cuts: Eric Pickles speech - Part 2
Communities Secretary addresses the LG Group -
Public Sector Cuts: Eric Pickles speech – Part 3
Communities Secretary addresses the LG Group -
Public Sector Cuts: John Ransford
LGA’s Chief Exec on Eric Pickles -
Public Sector Cuts: Margaret Eaton - Part 1
LGA Chairman on local government proposals -
Public Sector Cuts: Margaret Eaton - Part 2
LGA Chairman on local government proposals -
Council Worker of the Year 2010: Voting has now ended
Last chance to choose your frontline heros -
Council Worker of the Year 2010: Lifetime Service Award
This year's dedicated workers -
Public Sector Cuts: LGAs Richard Kemp
Government should learn from Councils -
Public Sector Cuts: LGEs Jan Parkinson
Council Workers already facing responsibilities -
Council Worker of the Year 2010: Team of the Year
This year’s team finalists -
Council Worker of the Year 2010: Community Engagement
This year’s local champions -
Council Worker of the Year 2010: Working with Young People
This year's children’s champions -
Council Worker of the Year 2010: Green
This year's Environmental Champions -
Council Worker of the Year 2010: Bravery
This year's heroes -
Fourth Challenge: Park Life
In Kent for latest installment of the LG Challenge -
Digital Inclusion: Martha Lane Fox
UK Digital Champion on a mission -
Council Worker of the Year 2010: Voting starts!
LGA's Margaret Eaton on the launch -
Council Worker of the Year 2010: Finalists announced!
LGA's Margaret Eaton on recognising frontline workers -
General Election 2010: Local Government reaction
LGA's Margaret Eaton on the Lib-Con deal -
Local Elections 2010: Labour success
LGA's David Sparks on council gains -
General Election 2010: Your Vote
Hung Parliament -
General Election 2010 Special: You ask the politicians pt 3
Richard Kemp: Lib Dems on public sector cuts -
General Election 2010 Special: You ask the politicians pt 2
Bob Neill: Tory plans to freeze Council Tax -
General Election 2010 Special: Local Issues pt 2
What's driving your vote? -
General Election 2010 Special: Local Issues pt 3
What next for communities? -
General Election 2010 Special: You ask the politicians
John Denham: Labour pledge to protect Public Sector pensions -
General Election 2010: Politicians and Health
David Owen on famous leaders and their illnesses -
General Election 2010: Health
How key is health care to the campaign? -
General Election 2010: Local Issues
What's driving your vote? -
True cost of fixing potholes: Richard Kemp, Deputy Chair, LGA
Britain's roads in dire need of investment -
Third Challenge: A Night in Northampton
Reviving Northampton's night time offering to all its residents -
Local reward card launches in Kensington & Chelsea
They are the latest to adopt loyalty scheme that encourages local shopping -
Leading Change in the Public Sector
Interview with David Pardey, Institute of Leadership & Management -
Interview with John Ransford, LGA
How will the public sector weather the economic crisis? -
LGA assesses how well it serves members
The Local Government Association on keeping its members engaged -
Waverley Challenge Extra: Interview with John Ransford
LGA Chief Executive on the winners and losers of this Olympic challenge -
Waverley Challenge Extra: Interview with Mary Orton, Waverley
Did the teams impress her? -
Waverley Challenge Extra: Interview with David Pardley, ILM
ILM's David Pardley gives us his expert view on the teams' performances -
Second Local Government Challenge: A task of Olympian proportions
Surrey councils want to host teams training for the London 2012 Olympics -
Spotlight on Scotland: Interview with David Clark
We speak to the Director General of SOLACE -
Spotlight on Scotland: Interview with Ronnie Hinds
Vice-chair of SOLACE Scotland on leadership in uncertain times -
Council Worker of the Year Awards 2010 - Nominate Now
We catch up with Barry Snowdon, who won the Bravery category in the 2009 -
Why improving asset management could help councils through tough times
Local Government Channel reports from LGA House -
First Challenge: Extra!
LGA Chief Executive John Ransford tells us what he really thinks of the teams after the first challenge -
Leaders in local government reflect on successes, challenges
Report from SOLACE annual dinner 2010 -
First Challenge – Votes and Voices
Local Government Challenge -
Climate Change: Energy Saving Trust
Local Government will be affected by failures at Copenhagen Summit -
Climate Change: Your Say - Feb 2010
Is climate change an issue for you? -
After Copenhagen
Friends of the Earth -
LGA Strategy and Finance: Skills
Local authorities need to influence skills provision -
John Ransford at Local Government House
The last decade in local government and looking to the year ahead -
Climate Change: Frozen Britain
Council Innovation in Climate Change -
Climate Change: Your Say Jan 2010
Recent weather could cast doubt on climate change -
Manchester Christmas Markets
Local Government Channel asks if the recession will affect Christmas spending -
Improvement: Delivering Better for Less
Manchester City Council sustains improvement -
Improvement and Innovation: Camden Council
Can pop up shops save the high street? -
Centre for Information Leadership Launches
City University London creates centre of excellence for IT industry -
Innovation: Whitehall Innovation Hub 2 years on
Local Government Channel speaks to Dr. Su Maddock -
Innovation and Improvement in tough economic times
Cllr David Parsons, Chairman, LGA Improvement Board -
Mental Health and Population Well-Being
Predicted rise in mental health issues will impact upon local authorities -
The Operational Efficiency Review
Martin Ferguson, Head of Policy, Socitm -
Public Sector Expenditure in the Future
Martin Greenwood, Socitm Insight -
Health Secretary on Social Care Green Paper
Andy Burnham looking to create "unstoppable momentum" -
Tories - Green paper insurance scheme is a tax
Shadow Health Secretary favours insurance against residential care -
LGA - Social care should stay local
Margaret Eaton defends local delivery and commissioning -
Minister for Care at National Children and Adult Services Conference
Phil Hope speaks to the Local Government Channel -
Customer Access and Channel Management
Elaine McCue, Renfrewshire Council -
Your Shout - Council Services Online - Part 1
Views from the public on what council services they access online -
Your Shout - Council Services Online - Part 2
Views from the public on what council services they access online -
Finance and Strategy Policy Review Group Meeting
Local Government Channel reports from LGA House -
Socitm 2009 - The Council of the Future
In the studio with Doug McClean -
LGA Chief on the significance of the party conferences
Interview with John Ransford -
The global impact of the recession
Local Government Channel reports from ICMA event in Montreal -
How council chief executives made it to the top job
Local Government Channel finds out what makes a council chief executive -
Interview with Sir Christopher Meyer
Local government can learn from America -
Richard Kemp speaks to the Local Government Channel
Leader on morale in the Lib Dem camp -
LGA Annual Conference: Rosie Winterton
Minister on crucial role of local government -
Ageing Britain: Pensioner Power
Are councils doing enough to support older people? -
Ageing Britain: Social Care Services
Cllr calls on local authorities to do more for ageing population -
LGA Annual Conference: David Shakespeare
Leader of the LGA's Conservative Group speaks to the Local Government Channel -
Strengthening Local Democracy
John Denham Launches Consultation Paper -
Cllr Keith Ross speaks to Local Government Channel
Leader of the Independent Group at the LGA Annual Conference -
LGA Annual: A woman's place
Sandi Toksvig fronts the debate on women in local government -
LGA Annual Conference: John Ransford
Chief Executive of LGA at the conference -
LGA Annual Conference: Local Better Regulation Office
Conference sponsor speaks to Local Government Channel -
Finance and Strategy Meeting: Housing Crisis
Local Government Channel reports back from LGA House -
LGA Annual Conference: John Denham
Secretary of State for Communities and Local Government -
Vince Cable at the LGA Annual Conference
Lib Dem Deputy Leader speaks to Local Government Channel -
Local libraries: Use them or lose them
Roy Clare from the Museums, Libraries and Archives Council talks about the upcoming review -
Broadcasting legend calls for dignity in care
Sir Michael Parkinson speaks to the Local Government Channel about his new role on the other side of the camera -
LGA Chair calls on councils to be more innovative
Margaret Eaton talks with the Local Government Channel at annual conference -
Annual conference focuses on recession
Economy is on delegates minds at the LGA's annual conference -
Ipsos MORI Local: Ben Page
Chief Executive speaks to the Local Government Channel -
Ipsos MORI Local: Report Launch
Understanding people, perceptions and place -
Climate Change: Councils can do more
Cllr Paul Bettison, Chair of the LGA Environment Board -
Local authorities provide crucial support to the Arts
In the studio with Andrew Whyte, Arts Council -
Climate Change: Local Authorities on the front line
Cllr Paul Bettison calls for local and national politicians to show leadership -
Investing in Iceland - Who is to Blame?
CLGC Report: Local Authority Investments -
In the Studio with John Ransford
The Local Government Channel talk to the Chief Exec of the Local Government Association -
Breaking News: John Denham announced as new Communities Secretary
John Denham replaces Hazel Blears in cabinet shake up -
Local and European Elections
The Local Government Channel speaks to Councillor Margaret Eaton about the local and European elections -
Regeneration: Surf's up for Council
Boost for local businesses on Bournemouth beach -
Regeneration: Innovation in Bournemouth
With a price tag of GBP90,000 how can beach pods help regenerate seafront? -
Reputation: How good is yours?
Edward Welsh from the LGA tells us about the Reputation campaign -
Reputation: Public perception of local government
We find out what councils are doing to improve their reputations -
Family of the Year!
We visit the Stevens family in Berkshire, winners of the first annual Family of the Year -
May 25th - 31st is National Family Week 2009
We find out why celebrities and councils want families to spend time together -
CLG Report - Balance of Power
Radical reforms must rebalance power between central and local government -
Opening Ceremony - History and Tradition on Display
Commonwealth Local Government Conference 2009 -
Is the Commonwealth Relevant
Interview with the Commonwealth Secretary-General -
National Family Week 25th - 31st May 09
Local Council's get involved in promoting family services to their communities -
Education: Government partial u-turn on SATs?
Ed Balls on why scrapping SATs would be a mistake -
Round-up: A week in local government, 8th May 2009
We look at some of the stories affecting communities -
Terrorism: Fighting it home and abroad
The Minister for Cohesion on his trip to Pakistan -
Innovation: Public and Private Sector
The LGiU and Innovation Exchange on what can local government learn? -
Innovation: Where should councils innovate?
The general public speaks out -
Innovation: Importance to local government
IDeA's Paul Roberts on improving innovation -
Innovation in Social Care: How important is it?
Former chair of Carers UK on the neccessity of innovation -
Innovation in Social Care: One award winning project
The Otherside Gallery: helping outsider artists -
Innovation in Social Care: What local government thinks
People from local government on the importance of innovation -
Social Care Modernisation: The Conservative view
Stephen O'Brien on putting the user at the centre of their care -
Social Care Modernisation: The Liberal Democrat view
Norman Lamb on mending a broken system -
Social Care Modernisation: The LGA view
Chair of the Community Wellbeing Board on the need for extra funding -
IDeA: New MD
Paul Roberts on his new role as Managing Director -
Social Care: Shortage of social workers
LGA Director of Campaigns on the principles of respect, recruitment & retention -
Social Care: Personalisation in practice
How self-directed support is changing one user's life -
Social Care: Personalisation, what's on offer?
One popular project with users of self-directed support -
G20 comes to London
World Leaders strike a trillion dollar deal -
Council Surveillance: Anti-terror laws used over 10,000 times
LGiU on why councils really need these powers -
Iceland Banks: 7 Councils Negligent
LGiU on the Audit Commission's report into local authority deposits in Iceland -
Culture: New tourist body for England
Lady Cobham starts as Chairman as VisitEngland is launched -
Laming Report: Local government already responding
Head of LGA campaign to recruit social workers -
Regenerating in recession: do the people on the street agree?
The public on whether regeneration should be prioritised -
Regenerating in recession: why must we?
Author of the Parkinson Report on the need to regenerate -
Regenerating in recession: one council's view
How Birmingham City Council is continuing to regenerate -
Recycling
Do we recycle enough?
Whats New
Live Twitter Feed
- Congratulations! RT @LewishamCouncil: Results just in. New Young Mayor of Lewisham is Kieran Lang. Dep Young Mayor is Chezney Speed-Skyers.
- Great model for collaboration at #solacesummit in Edinburgh this week. Read the Communique at http://t.co/pK0iBY13
- Watch how the debate unfolded at this week's Solace Summit 2011 on SolaceTV by WebsEdge_Gov http://t.co/MqSc1Vgz
- I uploaded a YouTube video -- John Ransford: the problem with directly elected mayors http://youtu.be/Od_eZd0amRM?a
