Council Worker of the Year Awards 2010 - Winners have been announced
The winners have been chosen by you the public! Click on each category to see who has won.
Mary Dalman
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Customer Service Development Manager, London Borough of Croydon
Mary joined Croydon in 1999 from the Nat West Group, where she won the Chief Executive's Award for community work in 1997. She is an active Soroptimist. Since 2001 she has been the Council's Customer Service Development Manager. Mary is the consummate customer service professional, whose drive and enthusiasm really make a difference to both staff and customers. She has developed and implemented many challenging cultural and practical corporate initiatives to improve the customer's experience, and established the Croydon Council Awards recognition scheme. She holds the Institute of Customer Service Professional Innovations Award, is an accredited assessor and coaches others.
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Bravery 2010
A council worker who has demonstrated an act of bravery in the course of their daily life -
Team of the Year 2010
A council team whose work has shone and stood out above all others -
Community Engagement 2010
A council worker who has found effective ways for their council to engage more with its community -
Lifetime Service 2010
A council worker who deserves recognition for long and outstanding service to their council -
Working with Young People 2010
A council worker who has shown exceptional dedication in the service of young people -
Green Award 2010
Someone who has developed a green initiative that has had a beneficial impact on the environment
